PSU football fans are now able to get their Gorilla game-day tickets from the convenience of their home.
Beginning this season, tickets to home football games can be ordered and printed online, allowing students and fans to avoid long lines at the ticket office and stadium.
The new ticket technology is one of several improvements to game-day as a result of a recent survey by PSU’s Kelce College of Business MBA Association.
The survey was made available to students and the general public online from April 1 through April 22. Printed copies were also mailed to all season ticket holders.
“There’s no place quite like Carnie Smith Stadium on a Saturday in the fall,” said PSU Athletics Director Jim Johnson, “but we know there’s always room to improve. That’s why we went directly to our fans to find out what they think.”
Another improvement coming as a result of the survey is the installation of credit card machines at concession stands inside the stadium. Most debits cards will be accepted, but they must be run as a credit transaction.
“More and more these days, people are using their debit and credit cards over cash,” said Steve Erwin, associate vice president for campus life and auxiliary services. “This is one more way we’re responding to what our fans are requesting.”
Nearly 1,100 people took part in the survey, which focused on game-day activities such as ticketing, concessions, restrooms, parking and special events.
In response, PSU developed an action plan called, “Five for Fans.” It focuses on the five areas of improvement: ticketing, stadium signage, stadium facilities, parking and concessions.
“These were the areas our fans said would make the biggest difference on game day,” explained Johnson. “Some of the changes you’ll be able to see immediately while others will take longer to put into place. The bottom line is that we want to make certain PSU continues to provide the very best game-day experience.”